You might have heard of Virtual Private Networks (VPN) before. They help secure private network connections by encrypting data transferred between two computers across the Internet. However, setting up these networks isn’t always straightforward. That’s why many businesses offer remote access solutions.
So here’s a simple step-by-step guide on how you can easily configure and manage a VPN service remotely.
1. Step One: Set Up a Virtual Private Network Server
The first thing you need to do is to set up a VPN server on your company’s network. You can do this by contacting your service provider. They’ll help you configure the VPN server. This is basically software to encrypt, authenticate, and secure all data sent over the Internet.
2. Step Two: Configure Your VPN Client Software
Next, you need to configure the remote user client software on the computers that will connect to your VPN server. You can do this by downloading and installing the VPN client software provided by your service provider. Using the client software, you can set up and manage multiple remote access sessions to your company’s private network from anywhere in the world.
3. Step Three: Test Your Remote Access Connection
Now it’s time to test your connection before deploying it to all of your employees. Use a laptop or PC and connect it to your company’s server using the remote access client you installed in step 2.
Once connected, try browsing some of your company’s internal resources, such as shared folders or web servers configured for remote access. If everything worked correctly, you should be able to see them from your remote location just like if you were working from within your office network.
4. Step Four: Deploy Your Remote Access Solution
You’re almost done! All that’s left to do is deploy this solution to all of your employees and make sure they can use it effectively in their daily workflows. After all, what good is a remote access solution if it isn’t easy for employees to use? This is why it helps to provide some training so people can understand how the technology works and how they can use it most effectively in their own workflows.
One other thing that helps is implementing some enterprise-wide policies and procedures around VPN use, so everyone knows what they are allowed (and not allowed) to do with the technology on a day-to-day basis, as well as what they need to do if they suspect someone else has been misusing or abusing their VPN privileges.
The Importance of Having an IT Service Management Software in Place
It doesn’t matter whether you’re running a small business or managing IT at a large enterprise organization – one thing is certain – every organization needs an effective IT service management (ITSM) framework in place.
The reason behind this is simple. Even in the most innovative, forward-thinking environments, IT professionals still need to adhere to certain standards and policies when it comes to delivering services.
This means that they must be able to provide adequate service level agreements (SLAs), manage user requests and complaints, control inventory, and more.
Unfortunately, though, most IT departments are still using outdated methods of doing these things. They are using spreadsheets and spiral-bound notebooks for everything from tracking service requests to managing asset inventory.